Medical & therapy disclaimers
Last Updated: September 2026
Cilla Hope Wellness LLC provides psychotherapy, coaching, consultation, educational resources, workshops, speaking, and other services. Because not everything offered through Cilla Hope Wellness is psychotherapy, the information below explains some important distinctions between these services.
By accessing or using this website or Content provided by Cilla Hope Wellness LLC, you acknowledge and agree to the following.
EDUCATIONAL CONTENT DISCLAIMER
The information provided by Cilla Hope Wellness LLC through itscillahope.com, @itscillahope, newsletters, blog posts, social media, digital resources, downloads, videos, audio, workshops, and other educational materials (collectively, the “Content”) is provided for educational and informational purposes only.
The Content is not intended to provide medical, mental health, nutritional, or other healthcare advice and should not be used as a substitute for individualized evaluation, diagnosis, treatment, or care from a qualified healthcare professional.
Although Cilla is a licensed mental health professional, reading, viewing, downloading, purchasing, or otherwise interacting with Content from Cilla Hope Wellness LLC does not establish a therapist-client relationship.
Always consult an appropriately qualified healthcare professional regarding questions about your physical or mental health or before making changes to your treatment or care. Do not disregard or delay seeking professional care because of something you have read, watched, or heard through Cilla Hope Wellness LLC.
Use of the Content is at your own discretion and risk. Cilla Hope Wellness LLC makes no guarantees regarding specific outcomes resulting from the use of its educational Content and, to the fullest extent permitted by law, disclaims liability arising from the use of or reliance upon such Content.
THERAPY, COACHING & EDUCATIONAL SERVICES
PSYCHOTHERAPY SERVICES
Psychotherapy provided through Cilla Hope Wellness LLC is a clinical mental health service.
A therapist-client relationship is established only after a client has completed the appropriate intake and informed-consent process, has been accepted as a psychotherapy client, and services have formally begun.
Submitting a contact form, scheduling an initial consultation, joining an email list, purchasing a product, attending a workshop, communicating through social media, or otherwise interacting with Cilla Hope Wellness LLC does not establish a therapist-client relationship.
Psychotherapy is available only to clients located in jurisdictions where Cilla is legally authorized to practice at the time the service is provided.
Psychotherapy clients receive separate informed-consent documentation outlining the nature of therapy, confidentiality, fees, communication policies, cancellation policies, risks and benefits, and other information applicable to their clinical care.
COACHING & EDUCATIONAL SERVICES
Coaching, courses, workshops, groups, retreats, speaking engagements, digital products, educational resources, and similar non-clinical services offered through Cilla Hope Wellness LLC are separate from psychotherapy unless a particular service is expressly identified and provided as psychotherapy.
Participation in these services does not establish a therapist-client relationship and should not be considered psychotherapy, medical treatment, crisis intervention, or a substitute for individualized mental health care.
Cilla may draw upon her professional education, clinical experience, training, and lived experience when creating or providing these services.
However, participation in a non-clinical service does not mean Cilla is acting as your therapist or providing individualized mental health treatment.
If you need individualized assessment, diagnosis, or mental health treatment, please seek care from an appropriately licensed healthcare professional.
PROFESSIONAL CONSULTATION & TRAINING
Clinical consultation, professional education, trainings, workshops, and other services provided to therapists or other professionals are intended for professional development, education, and consultation.
Consultation does not establish a therapist-client relationship between Cilla and the professional receiving consultation or between Cilla and that professional's clients.
Professionals remain responsible for exercising their own clinical judgment, practicing within their scope of competence and licensure, maintaining appropriate documentation, and complying with all applicable professional, ethical, legal, and regulatory requirements.
Information provided through consultation or training should not be interpreted as legal advice or as a substitute for supervision when formal clinical supervision is required.
PAYMENT, INSURANCE & REIMBURSEMENT
SELF-PAY PSYCHOTHERAPY
Cilla Hope Wellness LLC operates as a self-pay psychotherapy practice and does not participate as an in-network provider with insurance companies.
Clients are responsible for payment for psychotherapy services according to the fees and payment policies provided during the informed-consent process.
Cilla Hope Wellness LLC does not submit insurance claims directly on behalf of clients.
Some insurance plans include out-of-network mental health benefits, which may allow clients to receive partial reimbursement for eligible psychotherapy services. Coverage and reimbursement vary significantly by plan.
Clients who intend to use out-of-network benefits are encouraged to contact their insurance company directly before beginning services to understand their individual coverage.
SUPERBILLS
Upon request, Cilla Hope Wellness LLC may provide psychotherapy clients with a superbill that can be submitted to an insurance company for possible out-of-network reimbursement.
A superbill is a document containing information about psychotherapy services that an insurance company may require when processing an out-of-network claim.
Providing a superbill does not guarantee that an insurance company will reimburse any portion of the cost of services.
Coverage, deductibles, reimbursement rates, telehealth requirements, and other out-of-network policies are determined by each individual insurance plan.
Clients are responsible for confirming their own insurance benefits and submitting superbills or other documentation to their insurance company.
Cilla Hope Wellness LLC cannot guarantee reimbursement and is not responsible for claims that are denied, partially reimbursed, applied toward a deductible, or otherwise determined to be ineligible by an insurance company.
A NOTE ABOUT DIAGNOSIS
Insurance companies may require a mental health diagnosis in order to reimburse psychotherapy services.
When applicable, superbills may include clinical information required for insurance reimbursement, including a diagnosis and information about the services provided.
Clients who have questions or concerns about diagnosis or the information included on a superbill are encouraged to discuss these concerns with Cilla before requesting documentation for insurance reimbursement.
HSA & FSA PAYMENTS
Cilla Hope Wellness LLC may accept Health Savings Account (HSA) and Flexible Spending Account (FSA) payment methods for eligible services.
The ability to pay using an HSA or FSA card does not necessarily mean that a service qualifies as an eligible expense under your individual plan.
Eligibility requirements vary between plans and administrators.
Clients and customers are responsible for confirming whether a particular service or purchase qualifies for HSA or FSA use before completing the transaction.
When appropriate, Cilla Hope Wellness LLC may provide receipts or other available documentation related to services provided. However, Cilla Hope Wellness LLC does not guarantee that an HSA/FSA administrator will approve, reimburse, or otherwise determine a service to be eligible.
Please contact your HSA or FSA administrator directly with questions regarding your individual plan.
RESULTS & OUTCOMES
Every person's experience is different.
Testimonials, case examples, educational materials, client experiences, descriptions of services, or discussions of recovery should not be interpreted as promises or guarantees that another individual will experience the same or similar results.
Cilla Hope Wellness LLC does not guarantee any particular medical, mental health, therapeutic, recovery, coaching, educational, professional, or personal outcome resulting from participation in its services or use of its Content.
Recovery and therapeutic outcomes are influenced by many individual factors and cannot be guaranteed.
DIGITAL PRODUCTS & RESOURCES
Digital downloads, workbooks, guides, newsletters, exercises, card decks, courses, and other resources offered by Cilla Hope Wellness LLC are educational tools unless otherwise expressly stated.
Purchasing, downloading, or using a resource does not establish a therapist-client relationship.
These materials are not intended to diagnose or treat an eating disorder, mental health condition, or other medical condition and should not replace individualized care when such care is needed.
You are responsible for determining whether a particular resource is appropriate for your circumstances.
SOCIAL MEDIA
Content shared through Cilla Hope Wellness LLC social media accounts is intended for general education and should not be interpreted as individualized therapeutic advice.
Following, commenting on, messaging, sharing, or otherwise interacting with Cilla or Cilla Hope Wellness LLC through social media does not establish a therapist-client relationship.
Social media is not an appropriate method for obtaining clinical support, communicating urgent clinical concerns, or accessing emergency services.
CRISIS & EMERGENCY SITUATIONS
Cilla Hope Wellness LLC's website, email, social media accounts, digital resources, coaching services, educational programs, and other non-clinical offerings are not crisis-response services and are not monitored for emergencies.
If you believe you are experiencing a medical or mental health emergency, seek immediate assistance through an appropriate local emergency service or healthcare provider.
Current psychotherapy clients should follow the crisis and emergency procedures outlined in their informed-consent documentation and treatment planning.
NO PROFESSIONAL RELATIONSHIP THROUGH WEBSITE USE
Nothing contained on this website should be interpreted as creating a therapist-client, physician-patient, dietitian-client, attorney-client, or other professional healthcare relationship.
A psychotherapy relationship with Cilla Hope Wellness LLC exists only when the requirements described in the Psychotherapy Services section above have been completed.
LIMITATION OF LIABILITY
The Content provided by Cilla Hope Wellness LLC is offered for general educational and informational purposes and is provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, Cilla Hope Wellness LLC makes no warranties regarding the completeness, accuracy, reliability, availability, or suitability of the Content for any particular purpose.
To the fullest extent permitted by applicable law, Cilla Hope Wellness LLC shall not be liable for damages or losses arising from or related to the use of, inability to use, or reliance upon Content provided through this website, social media, newsletters, digital resources, or other educational platforms.
QUESTIONS?
Questions regarding psychotherapy services, self-pay policies, superbills, coaching, professional consultation, or other Cilla Hope Wellness LLC offerings may be submitted through the contact page at itscillahope.com.
Please do not use the contact form for urgent or emergency mental health concerns.
Cilla Hope Wellness LLC
itscillahope.com
@itscillahope
Last updated: [September, 2026]
Cilla Hope Wellness LLC provides psychotherapy, coaching, consultation, educational resources, workshops, speaking, and other services. Because not everything offered through Cilla Hope Wellness is psychotherapy, the information below explains some important distinctions between these services.
By accessing or using this website or Content provided by Cilla Hope Wellness LLC, you acknowledge and agree to the following.
EDUCATIONAL CONTENT DISCLAIMER
The information provided by Cilla Hope Wellness LLC through itscillahope.com, @itscillahope, newsletters, blog posts, social media, digital resources, downloads, videos, audio, workshops, and other educational materials (collectively, the “Content”) is provided for educational and informational purposes only.
The Content is not intended to provide medical, mental health, nutritional, or other healthcare advice and should not be used as a substitute for individualized evaluation, diagnosis, treatment, or care from a qualified healthcare professional.
Although Cilla is a licensed mental health professional, reading, viewing, downloading, purchasing, or otherwise interacting with Content from Cilla Hope Wellness LLC does not establish a therapist-client relationship.
Always consult an appropriately qualified healthcare professional regarding questions about your physical or mental health or before making changes to your treatment or care. Do not disregard or delay seeking professional care because of something you have read, watched, or heard through Cilla Hope Wellness LLC.
Use of the Content is at your own discretion and risk. Cilla Hope Wellness LLC makes no guarantees regarding specific outcomes resulting from the use of its educational Content and, to the fullest extent permitted by law, disclaims liability arising from the use of or reliance upon such Content.
THERAPY, COACHING & EDUCATIONAL SERVICES
PSYCHOTHERAPY SERVICES
Psychotherapy provided through Cilla Hope Wellness LLC is a clinical mental health service.
A therapist-client relationship is established only after a client has completed the appropriate intake and informed-consent process, has been accepted as a psychotherapy client, and services have formally begun.
Submitting a contact form, scheduling an initial consultation, joining an email list, purchasing a product, attending a workshop, communicating through social media, or otherwise interacting with Cilla Hope Wellness LLC does not establish a therapist-client relationship.
Psychotherapy is available only to clients located in jurisdictions where Cilla is legally authorized to practice at the time the service is provided.
Psychotherapy clients receive separate informed-consent documentation outlining the nature of therapy, confidentiality, fees, communication policies, cancellation policies, risks and benefits, and other information applicable to their clinical care.
COACHING & EDUCATIONAL SERVICES
Coaching, courses, workshops, groups, retreats, speaking engagements, digital products, educational resources, and similar non-clinical services offered through Cilla Hope Wellness LLC are separate from psychotherapy unless a particular service is expressly identified and provided as psychotherapy.
Participation in these services does not establish a therapist-client relationship and should not be considered psychotherapy, medical treatment, crisis intervention, or a substitute for individualized mental health care.
Cilla may draw upon her professional education, clinical experience, training, and lived experience when creating or providing these services.
However, participation in a non-clinical service does not mean Cilla is acting as your therapist or providing individualized mental health treatment.
If you need individualized assessment, diagnosis, or mental health treatment, please seek care from an appropriately licensed healthcare professional.
PROFESSIONAL CONSULTATION & TRAINING
Clinical consultation, professional education, trainings, workshops, and other services provided to therapists or other professionals are intended for professional development, education, and consultation.
Consultation does not establish a therapist-client relationship between Cilla and the professional receiving consultation or between Cilla and that professional's clients.
Professionals remain responsible for exercising their own clinical judgment, practicing within their scope of competence and licensure, maintaining appropriate documentation, and complying with all applicable professional, ethical, legal, and regulatory requirements.
Information provided through consultation or training should not be interpreted as legal advice or as a substitute for supervision when formal clinical supervision is required.
PAYMENT, INSURANCE & REIMBURSEMENT
SELF-PAY PSYCHOTHERAPY
Cilla Hope Wellness LLC operates as a self-pay psychotherapy practice and does not participate as an in-network provider with insurance companies.
Clients are responsible for payment for psychotherapy services according to the fees and payment policies provided during the informed-consent process.
Cilla Hope Wellness LLC does not submit insurance claims directly on behalf of clients.
Some insurance plans include out-of-network mental health benefits, which may allow clients to receive partial reimbursement for eligible psychotherapy services. Coverage and reimbursement vary significantly by plan.
Clients who intend to use out-of-network benefits are encouraged to contact their insurance company directly before beginning services to understand their individual coverage.
SUPERBILLS
Upon request, Cilla Hope Wellness LLC may provide psychotherapy clients with a superbill that can be submitted to an insurance company for possible out-of-network reimbursement.
A superbill is a document containing information about psychotherapy services that an insurance company may require when processing an out-of-network claim.
Providing a superbill does not guarantee that an insurance company will reimburse any portion of the cost of services.
Coverage, deductibles, reimbursement rates, telehealth requirements, and other out-of-network policies are determined by each individual insurance plan.
- Before beginning psychotherapy, clients who plan to seek reimbursement may wish to ask their insurance provider:
- Does my plan include out-of-network mental health benefits?
- Do I have an out-of-network deductible?
- If so, how much of that deductible has been met?
- What percentage or amount does my plan reimburse for out-of-network psychotherapy?
- Are there restrictions related to telehealth services?
- Does my plan require preauthorization?
- What documentation is required when submitting an out-of-network claim?
Clients are responsible for confirming their own insurance benefits and submitting superbills or other documentation to their insurance company.
Cilla Hope Wellness LLC cannot guarantee reimbursement and is not responsible for claims that are denied, partially reimbursed, applied toward a deductible, or otherwise determined to be ineligible by an insurance company.
A NOTE ABOUT DIAGNOSIS
Insurance companies may require a mental health diagnosis in order to reimburse psychotherapy services.
When applicable, superbills may include clinical information required for insurance reimbursement, including a diagnosis and information about the services provided.
Clients who have questions or concerns about diagnosis or the information included on a superbill are encouraged to discuss these concerns with Cilla before requesting documentation for insurance reimbursement.
HSA & FSA PAYMENTS
Cilla Hope Wellness LLC may accept Health Savings Account (HSA) and Flexible Spending Account (FSA) payment methods for eligible services.
The ability to pay using an HSA or FSA card does not necessarily mean that a service qualifies as an eligible expense under your individual plan.
Eligibility requirements vary between plans and administrators.
Clients and customers are responsible for confirming whether a particular service or purchase qualifies for HSA or FSA use before completing the transaction.
When appropriate, Cilla Hope Wellness LLC may provide receipts or other available documentation related to services provided. However, Cilla Hope Wellness LLC does not guarantee that an HSA/FSA administrator will approve, reimburse, or otherwise determine a service to be eligible.
Please contact your HSA or FSA administrator directly with questions regarding your individual plan.
RESULTS & OUTCOMES
Every person's experience is different.
Testimonials, case examples, educational materials, client experiences, descriptions of services, or discussions of recovery should not be interpreted as promises or guarantees that another individual will experience the same or similar results.
Cilla Hope Wellness LLC does not guarantee any particular medical, mental health, therapeutic, recovery, coaching, educational, professional, or personal outcome resulting from participation in its services or use of its Content.
Recovery and therapeutic outcomes are influenced by many individual factors and cannot be guaranteed.
DIGITAL PRODUCTS & RESOURCES
Digital downloads, workbooks, guides, newsletters, exercises, card decks, courses, and other resources offered by Cilla Hope Wellness LLC are educational tools unless otherwise expressly stated.
Purchasing, downloading, or using a resource does not establish a therapist-client relationship.
These materials are not intended to diagnose or treat an eating disorder, mental health condition, or other medical condition and should not replace individualized care when such care is needed.
You are responsible for determining whether a particular resource is appropriate for your circumstances.
SOCIAL MEDIA
Content shared through Cilla Hope Wellness LLC social media accounts is intended for general education and should not be interpreted as individualized therapeutic advice.
Following, commenting on, messaging, sharing, or otherwise interacting with Cilla or Cilla Hope Wellness LLC through social media does not establish a therapist-client relationship.
Social media is not an appropriate method for obtaining clinical support, communicating urgent clinical concerns, or accessing emergency services.
CRISIS & EMERGENCY SITUATIONS
Cilla Hope Wellness LLC's website, email, social media accounts, digital resources, coaching services, educational programs, and other non-clinical offerings are not crisis-response services and are not monitored for emergencies.
If you believe you are experiencing a medical or mental health emergency, seek immediate assistance through an appropriate local emergency service or healthcare provider.
Current psychotherapy clients should follow the crisis and emergency procedures outlined in their informed-consent documentation and treatment planning.
NO PROFESSIONAL RELATIONSHIP THROUGH WEBSITE USE
Nothing contained on this website should be interpreted as creating a therapist-client, physician-patient, dietitian-client, attorney-client, or other professional healthcare relationship.
A psychotherapy relationship with Cilla Hope Wellness LLC exists only when the requirements described in the Psychotherapy Services section above have been completed.
LIMITATION OF LIABILITY
The Content provided by Cilla Hope Wellness LLC is offered for general educational and informational purposes and is provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, Cilla Hope Wellness LLC makes no warranties regarding the completeness, accuracy, reliability, availability, or suitability of the Content for any particular purpose.
To the fullest extent permitted by applicable law, Cilla Hope Wellness LLC shall not be liable for damages or losses arising from or related to the use of, inability to use, or reliance upon Content provided through this website, social media, newsletters, digital resources, or other educational platforms.
QUESTIONS?
Questions regarding psychotherapy services, self-pay policies, superbills, coaching, professional consultation, or other Cilla Hope Wellness LLC offerings may be submitted through the contact page at itscillahope.com.
Please do not use the contact form for urgent or emergency mental health concerns.
Cilla Hope Wellness LLC
itscillahope.com
@itscillahope
Last updated: [September, 2026]
